Customer Testimonials for BTA’s Service & Repair
At Bob Thomas Automotive, we take care of the customer first, and the car second.
Read what others think!
“Better than good. I am your advertisement.” J. Hunter
“Always a good job. I don’t go anywhere else.” M. Scott
Reviews from Google users
“Knowledgeable staff, family owned, and down to earth. It was easy to talk to them about my personal automotive needs. Also, a clean place; lots of motivation in the shop. Worth the 20 minute trip.”
“When steam started coming out from under the hood of my car while I was out in the country, I knew I had problems! Bob Thomas Automotive came straight out to get me, and had it repaired in no time. I appreciate the quick and great service. I have told all my friends what a good job they did.”
“We have several company trucks, and Bob Thomas Automotive always does our service and repair work on them. They have 12 bays set aside for fleet repairs, and we never experience a long wait. We appreciate knowing that we will get a good job done and that it will be done as quickly as possible.”
“When I was ready to buy a second car, I decided to get a used one. I took it to Bob Thomas Automotive for an inspection before I made the purchase. They told me what was wrong with it so that I knew what to expect in the way of repairs. They were very helpful, and any work that has to be done, I will have them do. A pleasure to work with them!”
“Very pleasant experience. I was due at a meeting, so they made the repairs as quick as possible and gave me a fair price. Pretty impressive, seeing as I didn’t have an appointment!”
“I have used Bob Thomas Automotive several times now for car repairs, and would never go anywhere else. They always do a professional job and are fair in their pricing. Plus, when I ask, they always let me drop the car off early before I go to work.”
“To everyone at Bob Thomas Automotive,
As before, this is to let you know that you continue to occupy a position high up on the ‘couldn’t do without’ list of professionals in my life. In other words, my FIT and I feel extraordinarily fortunate to be the recipient of your terrific service.
HUGE THANKS & HAPPY HOLIDAYS!!” D. Decker
“Dear Bob Thomas & staff:
I wish to thank you very much for your great services and help and getting my vehicles taken care of so quickly and for my transportation to and from home. You certainly have great customer relationships! Thanks so much.
Merry Christmas and Happy New Year and Good Health to all!” M. Ashizawa
“Bob Thomas Auto Repair is the GREATEST! Thank you all so much for your courtesy and service!
Very Sincerely” Wanda H.
“Bob & Staff- Thank you so very much for all your kindness and generosity towards our family throughout the years. This is just a small token of our gratitude. May the lord bless and prosper you in all you do.” Chuck & Karen
“Bob- Last Thursday (Nov. 10) I had the oil in my highlander changed. When I got home I filed the invoice with the other service records and I noticed that it said:
REPLACE AIR FILTER IF NEEDED N/C
I wasn’t surprised that you wouldn’t replace a part that didn’t need replacing- honesty and the highest ethical standards account for your success. But on that particular day, surrounded as I seemed to be with corrupt politicians, sleezy businessmen and an ‘anything for a buck’ philosophy, it just felt very good to have my car serviced by someone I could trust to do the right thing. And I felt the need to say ‘Thanks’.” Floyd S.
“Service always exceeds my expectations! Great Guys. HONEST. I completely trust them for all of my family’s automotive needs! BEYOND GREAT!” E. Guyer
“Thanks for being so quick to repair my work truck & the shuttle service.
Excellent!” David Lewis, Alpha Ecological [Fleet Testimonial]
“Terrific Service- Professional! Helpful, friendly staff. Highly recommend!!” Monica Davis
“Bob goes out of his way to make his customers happy!” Eddie B
“Brought in my Expy for an A/C vacuum leak. Was quoted $50+ for a half hour of work. Got it fixed in 10 minutes & only got charged $20!!! They could’ve charged me the full $50 and I would’ve been none the wiser. Honesty is a BIG part of Bob Thomas Automotive.
Great!!” Kevin Spohn
“We just wanted to thank you for all of your work! You were all so inviting & full of care and compassion. We need our car to be sound for our trips to Portland, as our daughter needs to have continuous care at the OHSU hospital! You have all had a hand in making our lives better.
Thank you so much and God Bless!” Chavez Family
“I just wanted to thank you for everything you did for Chelsea (and her car). Glen and I greatly appreciate it. You have a very big heart.
Thank you and God Bless you,” J. Bogart
“I wanted to thank you for providing honest, thorough and well done auto service to this area. My family appreciates having a reliable place to trust our auto work to be done at. The shuttle service is a lifesaver, too!
Best,” Fox Family
“Can’t thank you guys enough for all your help, efforts, knowledge and great workmanship. You are certainly appreciated!” D. Matthewson
“It is so wonderful for me, a single woman, who knows very little about the ‘workings’ of a car, to be able to bring my car to you. Know you will be honest about what needs repaired, know that you will do a great job and to be treated with courtesy and respect! Thanks so much!” S. Marshall
“In this day of fast paced, high tech business, I just wanted to let you know how much I appreciate having a place to get my car worked on and know that I am going to get 1st class service, from the owner of the company, who is trustworthy, knowledgeable, and always makes the customer #1. And all this with a smile!! Thank you Bob Thomas for keeping my car running and running your own top-notch business. That’s a combination you just can’t find anywhere. I’m glad you’re here!
Sincerely, K. Winchell”
“I am writing to compliment your Manager, Tom, for the excellent customer service he provided when I had repair work done on my Honda. My impression is that your staff is very knowledgeable, have integrity and honesty, and are courteous! I will certainly use your business again when the need arises and I will recommend Bob Thomas to all my friends.
Sincerely, D. Mirkovich”